Cookies Policy
Cookie Policy
Last updated: June 2026
This Cookie Policy explains how Bookham Plumbing and Heating uses cookies and similar technologies when you visit our website. It sets out what these technologies are, why we use them, and the choices you have to control them.
1. What Are Cookies?
Cookies are small text files that are placed on your device when you visit a website. They help the site work as it should, remember your preferences, and give the website owner helpful information about how the site is being used. Cookies cannot run programs or deliver viruses. Each one is unique to your browser and can only be read by the server that created it.
2. Why We Use Cookies
We use cookies to:
- Keep our website working properly and securely
- Remember your preferences while you browse
- Understand how visitors use our site so we can make it better
- Measure how well our content is performing
- Show information relevant to our plumbing and heating services where appropriate
3. The Types of Cookies We Use
Strictly Necessary Cookies
These cookies are essential for the website to work. Without them, core features such as moving between pages and submitting forms would not function. They do not collect any information that identifies you and cannot be switched off.
Analytics and Performance Cookies
These cookies collect anonymous information about how visitors use our site, such as the pages they look at most often and how long they spend on each one. This helps us improve the way the website works. We may use tools such as Google Analytics for this.
Functional Cookies
These cookies allow the website to remember choices you have made, such as your settings or region, so we can offer you a more personalised experience. They may be set by us or by trusted third parties whose features appear on our pages.
Targeting and Advertising Cookies
These cookies may be placed by our advertising partners. They follow your browsing activity to build a picture of your interests and show you relevant adverts on other websites. They do not store your personal details directly, but they do recognise your browser and device.
4. Third-Party Cookies
Some cookies on our website are set by third-party services that we use. These may include:
- Google Analytics - for website usage statistics
- Google Maps - for embedded interactive maps
- Social media platforms - if you use any share or follow features on our pages
Each of these third parties has its own cookie and privacy policy, and we encourage you to read them when using their services.
5. How Long Do Cookies Last?
Session cookies are deleted automatically when you close your browser. Persistent cookies stay on your device for a set period of time, or until you delete them. How long a cookie remains active depends on what it is used for.
6. Managing Your Cookie Preferences
When you first visit our website, you will be able to accept or decline non-essential cookies, and you can change your choice at any time.
You can also manage cookies through your browser settings. Most browsers let you:
- See which cookies have been set
- Delete cookies one by one or clear them all
- Block cookies from particular websites
- Block all third-party cookies
- Clear cookies automatically when you close your browser
Please note that turning off certain cookies may affect how well our website works.
7. Changes to This Policy
We may update this Cookie Policy from time to time, for example to reflect changes in the law or in the way we run our website. Any updates will be posted on this page with a new date at the top, so please check back from time to time.
8. Contact Us
If you have any questions about our use of cookies or about this policy, please get in touch:
Business name: Bookham Plumbing and Heating
Website: [ADD YOUR WEBSITE ADDRESS]
Email: [ADD YOUR EMAIL ADDRESS]
Phone: [ADD YOUR PHONE NUMBER]
Address: [ADD YOUR BUSINESS ADDRESS]